Why Are My Seller Reviews Not Showing Up
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There could be several reasons why your seller ratings accept not been showing in Google. Information technology'southward important for you to understand and resolve these problems that cause seller ratings not to announced. That's because seller ratings are an of import way through which you can boost the visibility for your products and services in Google Shopping and in Google Ads. So, why practice people sometimes encounter challenges having seller ratings appear in Google?
Reasons Why your Seller Ratings May be Missing
If your seller ratings are not showing, and so information technology may be because you lot are not getting 100 reviews per year, which is the required yearly average for seller ratings. It may besides be considering you have 100 ratings but practise non accept 100 comments. Your seller ratings volition also not evidence should yous accept less than a iii.5 star rating. You may also encounter issues with your seller ratings if your XML feed is broken. And here is another obvious reason why seller ratings may non testify; peradventure you have not taken steps to get star ratings in Google Shopping and in Google Ads!
How to bank check if you are getting seller ratings
And so, how do you cheque if you are getting Seller Rating? Well, doing so is simple plenty. All that you need to do is the following;
- Copy the post-obit URL into your browser: https://www.google.com/shopping/ratings/account/lookup?q=
- Add your website's URL to the above link, after the equals sign. DO Non include the www or the https:// when calculation your domain.
- You will so have something like; https://www.google.com/shopping/ratings/account/lookup?q=bhphotovideo.com
In the screenshot above, I look upwardly a visitor called B&H photograph video. The company operates in multiple countries and you tin cull the land for which you have an involvement. The company's reviews come up from multiple sources, including Shopper Approved, Google Customer Surveys and TrustPilot.
The company in the in a higher place screenshot gets Seller Ratings but from Shopper Approved!
Summary of Reasons why Seller Ratings May non Appear in Google
Now, if y'all blazon deport out your check and get the to a higher place screenshot or something else, it means that something is wrong. The following could exist some of the reasons why your seller ratings are non bachelor;
- You practice non accept a 100 reviews yearly average.
- Yous have 100 plus reviews but they are not from the aforementioned country.
- You have 100 ratings, just y'all do not have 100 comments. You MUST accept the rating AND the comment.
- Y'all take 100 reviews, but you have less than a 3.5 star rating.
- The XML feed is cleaved. I have seen this with 3rd political party aggregators. Information technology happens when Google makes an update and the 3rd party aggregator doesn't make the update. This is rare.
- Mayhap you have not fifty-fifty taken the steps that enable you to get star ratings in Google Shopping! This may seem rather strange, but virtually people do not know how to get star ratings. They think that ratings will only announced out of thin air, which is not the case!
Why your Seller Ratings may be Missing: A Detailed Reply
The above listing gives you a brief summary of why your Seller Ratings may exist missing. Now, I am going to go into detail and explain each of these issues that may crusade your seller ratings not to show in Google!
Your Seller Ratings are not showing because you are not getting an average of 100 reviews a year
If you have read my article on how to get star ratings, you will have understood that reviews are an important source for the data that Google uses to assign star ratings to sellers and products in Google Shopping and in Google Ads. There are many companies that will enable you to get seller ratings. The ane that I recommend is Shopper Approved, and then go ahead and check information technology out!
Disclaimer: I am a Shopper Approved chapter and may get paid should you choose to sign up using my link! But go alee and try it! I take recommended hundreds of people to Shopper Approved over the years and I am a customer myself!
Now, Google states that you need to have 100 unique reviews to get Seller Ratings. So, if you lot have been getting less than that, you demand to seriously upwardly your game! Make certain that y'all have made it as simple as is possible for people to give you feedback!
Y'all need 100 reviews in EACH country in which you wish your Seller Ratings to Appear
I oft become questions from people who argue that their seller ratings are not showing, despite the fact that they have more than 100 annual reviews. Upon checking, it usually turns out that these reviews are not from the same country! Look people, your seller ratings are not going to show if your reviews are all over the place. How it works is like this; your need an average of 100 reviews per year FROM EACH of the countries in which you operate in order for your ratings to appear. Now, if yous get 100 ratings in South Africa, 120 in the U.K and 98 in the U.Southward, your Seller Ratings volition only testify in South Africa and in the U.M! They will not show in the U.S!
All reviews need to be accompanied by comments
This is some other thing that you may not be aware of. In club for your ratings to be valid, they demand to exist accompanied by comments. So, that's 100 comments for each of the 100 reviews that are needed. Simply asking people to give you lot a 5 star review without an accompanying annotate will not work!
This is where the ability of tertiary party review aggregators, such as Shopper Approved, becomes apparent. They will ask people not merely to charge per unit your company, but also to exit comments. These reviews and comments are so syndicated to Google, thus ensuring that your Seller Ratings show in Google.
Your seller ratings are not showing because you have an overall rating of less than 3.five stars
Google will only show Seller Ratings if y'all have a rating of three.5 stars and above. To be frank, if you have been getting ane, 2 or 3 star ratings, and so yous probably suck! You demand to seriously think nigh going dorsum to the drawing lath to ensure that you iron out the issues that may be angering your customers! Otherwise you lot should exist grateful that Google does not evidence ratings that are below 3.5 stars!
Your XML feed is broken
Third party review aggregators (if you take signed up) upload the XML feed containing your company's ratings information to Google as part of the reviews syndication process. At present, it sometimes happens that this XML feed gets cleaved, which means that information technology cannot be uploaded to Google. The consequence is that you will not get Seller Ratings in Google PLAs and in Google Shopping. Admittedly, this scenario is rather rare, merely information technology is something that I have encountered once in a while!
You have not signed up to have your reviews and ratings syndicated to Google
This is a rather obvious reason why most people exercise not get seller ratings. You need to sign up to take your reviews syndicated to Google in order to get Seller Ratings. You as well get Seller Ratings if y'all sign up for Google Shopping Reviews. In other words, Seller Ratings will not announced automatically for your visitor! In order to become them, you need to first sign up, either with a 3rd party company, or with Google Reviews.
I have washed everything right, only my Seller Ratings are still missing
This is something that happens once in a while. Perhaps you have been getting more than than 100 online reviews from the same land and these reviews have all been accompanied by valid comments. And y'all take an average rating of more than 3.5 stars. And then, why are your seller ratings not showing? Well, I am not going to be able to provide the answer here. What yous demand to practice, in whatsoever case, is become in impact with the third party review syndication company with which you have signed. Information technology's their chore to make sure that you lot are getting Seller Ratings and if you take been doing everything right, then they need to exercise the detective work to notice solutions to your issue!
Can I transfer my reviews from ane company to another?
This is another question that I get from people! Let'south presume that you lot take discovered that your third party review company sucks! Is information technology possible for you to transfer all the reviews that yous have gotten to some other company?
The reply to this is, Yes! You do non actually need to remain with a visitor that is not upwards to scratch when it comes to online reviews. And you lot will not lose whatever of your reviews by transferring to another company! Over again, I recommend that you bank check out Shopper Canonical which is one of the best companies when it comes to online reviews and Seller Ratings!
Disclaimer: I am a Shopper Approved affiliate and may get paid should you lot choose to sign upward using my link!
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Source: https://planetmarketing.com/blog/why-are-my-seller-ratings-not-showing-question-answered/
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